Try it FREE
Knowledge Base Frequently Asked Questions   Phone Phone: +1 (720) 336-8323 M-F 9am-5pm MST   Download Free
Free Trial
Knowledge Base
Knowledge Base » Version History » v.

March 27th, 2019

 New Feature

 Enhancement (improvement)

 Bug Fix

Mobile Related Update

 Important information


  •  The area to update the chat request window welcome greeting text was improved for feature improvements for HTML formatting.

    Setup Admin > Interface > Language Text

  •  Few areas updated for visitor chat improvement on mobile devices.
  •  Improved interface adjustment throughout the Setup Admin area.
  •  Outdated browsers (example IE7/8/9/10) sometimes may not process the automatic send canned response when accepting a chat request (if automatic send canned message is enabled at the operator console) - fixed
  • For mobile visitors, during an active chat session, if they navigate to a different page and the embed chat window loads, in rare situations the embed chat window format may be incorrect causing a very tiny chat session view space.  This seems to only effect recent versions v. and v.  - fixed
Was this helpful?
could be more helpful? send comment
back to top