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Knowledge Base » Installation and Upgrade » Export Chat Transcripts Addon (BETA)
Export Chat Transcripts Addon (BETA)

Export all your chat transcripts to a downloadable text file.

 

  • For On Demand Clients, you do not need to download or install the addon.  The feature can be accessed at Setup Admin > Transcripts > Export Transcripts
  • For Download Clients, to be able to download the Export Transcripts addon, your client account will need to be Enterprise Download account

 

NOTE: If you do not see the Export Transcripts menu after installation, you will need to upgrade your PHP Live! system to the latest version.  The Export Transcripts addon was introduced with PHP Live! v.4.7.9.9.6.  The latest PHP Live! version can be downloaded at the client area.

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