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Knowledge Base » How-To and Helpful Info » Create/Edit department groups
Create/Edit department groups

* Documentations are written assuming that your PHP Live! is always the latest version.  If you do not see the menu options or the feature, you may want to upgrade your system to the latest version.  The latest version can be downloaded at the client area.

 

Department groups can be useful if you are wanting to display specific departments for the department drop down selection on the chat request window.  Each department group can have a different logo, chat icons and various other settings just like a normal department.  You'll need to create at least 3 visible departments for the feature to become available at:

 

Setup Admin > Departments > Department Groups

 

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