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Knowledge Base » How-To and Helpful Info » Hide the email field on the chat request window
Hide the email field on the chat request window

* Documentations are written assuming that your PHP Live! is always the latest version. If you do not see the menu options or the feature, you may want to upgrade your system to the latest version. The latest version can be downloaded at the client area.

To hide the email field on the chat request window, here is what you will want to do:

 

  1. Login to your PHP Live! Setup Admin area
  2. Click the top menu "Departments"
  3. For each department created, click the "Pre-Chat" department option
  4. Set the "Email" option to "Hide field"
  5. Save and done!
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