Purchase: Download

Download and Install On Your Server

	Starter Download	Enterprise Download
	$149 One time purchase Life time of software use	$499 One time purchase Life time of software use
All the features are enabled
Self-hosted, Installs on your server, No monthly fees
Unlimited Operators
Unlimited Departments
Unlimited Chat Sessions
Absolutely ZERO third-party communication
All data stored on your server
HTML Code Mapper Addon Map a URL pattern to a department, overriding the existing chat icon HTML Code on the webpage. For example, map a URL that contains "`/members/`" to a Members Customer Support department, without having to copy/paste a new HTML Code.
Email Marketing Addon Display an opt-in feature on the chat request window to gather interested visitor email addresses.
Export Transcripts Addon Export all your chat transcripts to a downloadable text file.
"Powered By" Removal Remove the "powered by PHP Live!" link back from the visitor chat window and the operator area.
Software Upgrades	Includes 1 year of upgrades. additional year of upgrades is $95/yr	Life time of upgrades.
Tech Support included *
	$149 One time purchase Life time of software use	$499 One time purchase Life time of software use

Frequently Asked Questions

Q: What are the recommended server resources?

As a general rule, if possible, absolutely no shared hosting environments. If you must deploy on a shared enviornment, signup with the hosting package with the most resources available to limit timing out of chat communication due to lack of resource available. The resources needed by the PHP Live! system is directly related to few factors:

Website Traffic - Website traffic plays an important factor in server resource usage. The PHP Live! visitor traffic monitor feature is processed each time a visitor arrives to your website. The process is very fast and takes very little resources. However, if you receive a lot of traffic (10,000+ visitors a day), the resource usage can add up.
Anticipated Live Chat Usage - Each live chat session requires server communication during the chat session. These communications are very fast and takes very little resources. The more chat sessions going on at the same time will require more server resources. A typical modest dedicated server environment with at least 2Gigs of memory should be able to handle 10-50 chat sessions at the same, or even more.
Operators Online - A typical modest dedicated server environment with at least 2Gigs of memory should be able to handle 10-30 operators online at the same, or even more.
server requirements

Server OS: UNIX, Mac or Windows

Web Server: Any web server with PHP and MySQL enabled

PHP: PHP >= 5.4 or PHP7+

Database: MySQL >= 4.1 or MariaDB

view Software License Agreement

Q: How much disc space is needed?

The software files (PHP files, images, JavaScript files, sound files, etc) take up around 20Megs. However, the database disc space needed for the PHP Live! system will depend on your website traffic and the PHP Live! usage. Disc space is typically not an issue these days but for a low traffic website (10-1000 visitors a day) at least 10Gigs free disc space is recommended.

Q: Does the software expire?

No. The software does not expire. There is no locking mechanism or other types of automatic deactivation of features or locking to a domain. The same downloaded software copy can be installed on a test server, production server or other server enviornments.

Q: How does the software validate the authenticity of the software and the company/person who purchased it?

Each downloaded software copy contains a Software License KEY that is unique to the account holder. The software license key is the identification used to locate accounts, verify the software and to provide support.

Q: Does PHP Live! rely on a PHP framework?

No. PHP Live! does not use or rely on a PHP framework.

Q: Does the software run 100% on my server without external communication?

Yes. PHP Live! is a complete standalone software that functions 100% on your server, your network. There is zero third-party communication. All data are stored on your server, all communication from your domain.

Q: Is tech support included?

Yes, general tech support will always be available. PHP Live! is designed to install on all server environments that already has PHP (PHP >= 5.4 or PHP7+) and MySQL (MySQL >= 4.1 or MariaDB) fully functional. No extra configuration needed. However, some incidents that require extensive troubleshooting will require a purchase of Escalated Tech Support Service. Escalated Tech Support are situations that require FTP, SSH or remote desktop access to your server/computer for in dept information gathering, possible server configuration situation and other issues that could not be fixed with common solutions. Escalated Tech Support Service is $150 (up to 3 hours) for most situations, per incident. Before any type of troubleshooting begins, your PHP Live! system must be the latest version. Upgrading your PHP Live! system is the first step in the troubleshooting process. Please reference the Knowledge Base for most common solutions.

Q: What if PHP Live! does not work on my server? Is there a refund?

PHP Live! is designed to work on all server environments with the default PHP and MySQL configurations. If there are any issues, tech support can help you find the cause fairly quickly (via FTP, SSH or remote desktop). To answer the question, yes, refunds are available if the software does not function on your server environment. Refunds are available up to 30 days from the purchase date.

PHP LIVE! SOFTWARE LICENSE AGREEMENT

1. GENERAL SOFTWARE LICENSE

A. General License Grant

In consideration of payment of the license fee, which is part of the price of the Software issued by PHP Live LLC grants You the nonexclusive right to use the software for company/organizational/individual use. You are granted the choice of modifying the Software source code. You may use the Software under all domains that are owned, operated and is controlled by the licensed company/organization/individual. You are granted the right to create multiple instances of the software with the restriction of each copy retaining the original "PHP Live! powered" link. If you would like to remove the "PHP Live! powered" link, a purchase of the "Debrand" key is required or your client account must be Enterprise. You are bound to this Agreement during the entire time span of the Software use, in its original or altered state.

B. Copyright

The PHP Live! Support software (including but not limited to any images, photographs, animations, video, audio, music, text, and "applets" incorporated into the Software) is owned by PHP Live! copyright and is protected by United States copyright laws and international treaty provisions. Therefore, You must treat the Software like any other copyrighted material. You may not copy the Software for distribution or resell in any way. You may not copy any written materials accompanying the Software without express written authorization from the creator of PHP Live! or other persons/companies/entities that has the PHP Live! creator's authorized consent. Proofs of infringement of copyright violations include but not limited to similar code style and structures, similar layout and interface design, similar database design, and containing parts of the original software source code. Modification of the software is allowed, but removing the "powered by" branding is prohibited unless the "Debrand" key has been purchased.

C. Other Restrictions

Each Software package purchased under this Agreement is licensed as a single product. Its component parts CAN be modified or separated, but from there after, technical support is no longer provided for the modified software. You may not distribute copies of the Software in its original or altered state. PHP Live! redistribution (original or altered), resell (original or altered) or OEM are not allowed. Providing PHP Live! as hosted solution to your clients/members/individuals is not allowed. Any type of third-party use of the Software is not allowed.

D. User Infringement Liability

You may be held legally responsible for any infringement that is caused by the failure to comply with the licensing provisions of this Agreement.

2. DISCLAIMERS AND WARRANTY INFORMATION

A. No Warranty

All information and software on and from this site are provided "as is" without warranty of any kind. The creator of PHP Live! and other persons/companies/entities with authorized consent or any parties related to the operations of the PHP Live! website assumes no responsibility. You assume the entire risk for the results and performance of the software.

B. No Liability For Damages

In no event shall the creator of PHP Live! and other persons/companies/entities with authorized consent or anyone else involved in the creation and production of the PHP Live! software be liable for any damages whatsoever, including loss of time, loss of data, loss of other materials, loss of profits, business or other work interruptions, or any other pecuniary losses, whether or not advised of the possibility of such damage, and based on any theory of liability, arising out of or in connection with the use of or inability to use information, software or other materials obtained from using this software or from the performance or lack of performance of this software.

3. REFUNDS

Refunds are available for 30 days from the purchase date.

4. TECH SUPPORT

Tech support is available for 6 months from the purchase date for Download clients. General tech support will always be available free of charge. However, some incidents that require extensive troubleshooting will require a purchase of Escalated Tech Support service. Escalated Tech Support are situations that require FTP or SSH access to your server for in dept information gathering, possible server configuration situation and other issues that could not be fixed with common methods. For On Demand clients, tech support is available for the duration of the On Demand service.

5. TERMINATION.

This Agreement is effective IMMEDIATELY upon Your Software download and Software transfer from PHP Live! severs to your computer. Proof of download will be based on client download activity at the PHP Live! server records and download history logs. Without prejudice to any other rights, this License may be suspend, revoked, or terminated by the creator of PHP Live! or other persons/companies/entities with authorized consent if You fail to comply with any of its provisions. In such event, You shall delete all copies and instances of PHP Live! software from your possession within 7 days of the License Agreement termination notice.

6. LAW

This License Agreement shall be construed, interpreted and governed by the laws of the State of New York without regard to conflicts of laws provisions thereof. The exclusive forum for any disputes arising out of or relating to this License Agreement shall be an appropriate federal or state court sitting in New York City, New York, USA. This License Agreement shall constitute the entire Agreement between the parties hereto. The creator of PHP Live! and other persons/companies/entities with authorized consent has the right to modify this agreement with each new release of the Software. You have the right to waiver the modifications and opt to abide by the previous Agreement and chooses not to accept the new Software release and the modified License Agreement. If a court of competent jurisdiction finds any part of this License Agreement invalid or unenforceable, the remainder of this License Agreement shall be interpreted so as to reasonably affect the intention of the parties.

7. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA)

In any event of copyright infringement, or suspecting of copyright infringement, the creator of PHP Live! and other persons/companies/entities with authorized consent may contact the hosting or domain provider and issue a DMCA notice to stop the use or to confirm a valid purchase of the PHP Live! Software. Please review the above section 1-B and 1-C for copyright terms and agreement.