HTML Code Mapper Addon

When the chat icon is clicked, open a chat window to a specific department based on the webpage URL.
Example Usage Scenario
  • If a website contains two versions of the site (example: English and French), a URL pattern containing "/fr/" can be mapped to display the French support department.
  • If there are multiple products, few selected product URLs can be mapped to a department for a specialized product support.
  • Map specific URLs that may require targeted sales representatives to handle targeted responses.
Code Mapper addon can be accessed at the Setup Admin area.
Setup Admin > HTML Code > HTML Code Mapper
Code Mapper addon is available for Enterprise Download and On Demand clients only.